Jammed provides a customer merging functionality that allows studios to:
- Detect and merge duplicate customer profiles based on matching name and email or phone number
- Merge customers manually by selecting a primary customer account
- When merging customers, the following occurs:
* All bookings are transferred to the primary account
* Payment records are transferred
* Band, coupon, and regular bookings are moved
* The duplicate customer profile is deleted
**Important Notes:**
- Credit balance is NOT transferred during the merge
- The merge action cannot be undone
- Both login methods (e.g., Google login and email/password) will continue to work for the merged account