> [!info]+ The staff that work in your studio can given a login to Jammed. This allows them to see the schedule, bookings and make new bookings or changes to existing bookings as they come in. You can also enable bookable staff members and setup staff members that can be booked by customers when making a booking, for example a photographer, videographer or sound engineer or producer. ## Inviting staff to Jammed To invite staff to Jammed, click the `Invite staff` button in the top right of the staff page.  You will be presented with a form to fill out. Enter the email address of the staff member you want to invite and click `Invite`. The staff member will receive an email with a link to create their account from Jammed and set their password. Once they have done this, they will be able to login to Jammed. ### Staff login – two-factor authentication available Two-factor authentication is available to make staff login security even stronger. We recommend it for all admin-level staff members to keep your systems as tight as can be. Once set up, staff will need both a one-time password and their usual account login details to log in. As studio manager, you get the option to make two-factor authentication obligatory for all or some employees, or you can leave it up to your staff to opt in. ### How to set up two-factor authentication for your staff To adjust the settings for staff login security, go to the admin panel in the dashboard and you’ll see a checkbox on the staff form for ‘Require enhanced login security’. By default, it’s set to ‘off’, but to ensure some or all employees use this enhanced security feature, you can check the box in each relevant staff form. ![[staff-2fa.png]] When first logging in with the enhanced security feature, they’ll be asked to set up one-time passwords using Google Authenticator or similar. As part of this set-up process, they’ll be given 10 recovery codes which should be printed out and saved in a safe place in case their phone is lost or email account made inaccessible. ### How to set up two-factor authentication as a member of staff As a member of staff, you might find you’ve been opted into two-factor authentication by the studio manager; this will become apparent when you next log in, as you’ll be redirected to the relevant set-up page. Alternatively, you might be able to choose to opt in by selecting ‘Set up two-factor authentication’ from the top right menu in the admin panel. Once the box has been ticked, the next time you log in, you’ll be asked to set up one-time passwords using Google Authenticator, password manager or similar. The 10 recovery codes you are given as part of this set-up process should be printed out and saved in a safe place in case your phone is lost or email account made inaccessible. ![[2fa-setup.png]] ## Staff profiles Staff profiles can be edited by clicking on the staff member's name in the staff list. You can edit the staff member's name, email address, and whether they are an admin or not. If you have enabled bookable staff members, you can also edit the staff member's hourly rate, job title, photo and other settings here. > **Changing and resetting staff passwords** Jammed doesn't allow you to set, change or see staff passwords, instead you can invite staff to Jammed and they will be sent an email with a link to set their password. If you need to reset a staff member's password, you can do so by clicking the `Reset password` button in the staff profile.  ### Admin or regular staff When inviting staff to Jammed, you can choose whether they are an admin or regular staff member. Admin staff have access to all sections of the admin section within Jammed, while regular staff only have access to things related to the day-to-day running of the studio like the dashboard calendar, bookings, customers, bands and reports. Additionally, only admin staff can invite new staff or change other staff members in Jammed, and regular staff can only edit their own profile. ## Email notifications and digests You can opt staff in to per-booking and daily digest emails from Jammed - these will be sent out as one email to all staff that want one. Each time a booking is made **online by a customer** we'll send this list an email also. Turn this on with the 'Booking notifications' toggle switch ![[email-notification.png]] ### Daily & monthly digest emails These are send at 2am in your timezone per day, and summarize the day's activity on Jammed. It'll include things like online & card transactions, bookings taken online, bookings cancelled and refund amounts made. ## Bookable staff Supercharge your studio by offering staff members with bookings. As customer book online they can reserve a photographer, videographer, sound engineer or producer. Your customers pick which specialist they want when booking, and payment is all sorted up front To enabled bookable staff, click the `Bookable staff members` setting button at the top of the staff page. This won't immediately all staff to be bookable, but will allow you to setup the staff members that can be booked by customers, and shows you more options when editing a staff member.  ### Making a staff member bookable To make a staff member bookable by customers, click the staff member's name in the staff list. You will be presented with a form to edit the staff member's profile. Scroll down and check the `Can be assigned to bookings` checkbox. You can also set the staff member's hourly rate, job title and other settings here.  ### Availability for booking There are two settings that control how a staff member's availability is shown to customers when making a booking. - **Available online**: This enables the staff member to be booked online by customers. With this selected the staff member will be shown as available on the booking calendar when they are not booked for a session. If this is not selected, the staff member will not be shown as available on the booking calendar. - **Only when manually assigned**: This doesn't show the staff member as available on the booking calendar to customers, but allows you to manually assign the staff member to a booking. This is useful if you want to allow customers to book a session, but you want to assign a staff member to the booking after the booking has been made, or need to confirm the availability of the staff member before assigning them to a booking. ### Staff weekly rota A staff member's weekly working rota can be set by changing the `Available on days` boxes in the staff profile. You can set the staff member's availability for each day of the week, and set the staff member as unavailable for a whole day or for a specific time period. At the moment, you can't override a staff member's availability for a specific date, but this is something we are working on. ### Bookable staff costs When a staff member is assigned to a booking, the cost of the staff member is added to the booking cost. The cost of the staff member is calculated by multiplying the staff member's hourly rate by the number of hours they are assigned to the booking for. For example, if a staff member is assigned to a booking for 4 hours and their hourly rate is £50, the cost of the staff member will be £200. This can be changed using the `Price per hour` setting in the staff profile. You can also set a base price for each booking the staff member attends by setting the `Price per booking` in the staff profile. This is useful if you want to charge a fixed amount for a booking, for example if you want to charge a fixed amount and not an hourly rate for a session. You can also combine the two settings, for example if you want to charge a fixed amount for a booking and an hourly rate for the time the staff member is assigned to the booking for. For example, if you want to charge £10 for a booking and further £10 per hour for the time the staff member is assigned to the booking for, you can set the `Price per booking` to £10 and the `Price per hour` to £10. If the staff member is assigned to the booking for 4 hours, the cost of the staff member will be £50.