> [!info]+ The Jammed website settings that control how the Jammed system works, the information about your studio, and the payment provider setup. We will guide you through most of the website settings section during the onboarding process. ## App studio description For some studios, we'll create or write this for you - but you're free to change it ![[app-description.png]] We'll then use this in the mobile phone app profile of your studio, but also in any social media content to publicise your space. Neat! ## Email settings Read here about [[Email Settings|email settings]] - this is a separate page as it's a large topic. ## Calendar hours The calendar hours field within the website settings are only used for the dashboard calendar display for staff & by default they are `09:00 - 00:00`. You can change these as you wish. We set these defaults as most studios don't operate outside of these times. > For example, if your studio takes 24/7 bookings then the opening times should be `00:00 - 00:00` so you can see all times on the dashboard. ![[calendar-hours.png]] Unfortunately it's not possible to extend the closing time past midnight, so if your studio takes bookings to 1am or later, then you'd need to set the opening time to `00:00` to see the end of the booking block on the calendar. ### Social media accounts These are available for you to use in emails and displayed when a booking is complete. - Twitter - Facebook - Youtube - Soundcloud - Instagram - Website ## Locations The Locations feature allows studios to manage multiple physical facilities under a single Jammed account. While most studios operate from a single location, some have rooms spread across different addresses or buildings within the same city or town. This system ensures clients receive accurate location-specific information in their booking confirmations. ### Main Location The main location serves as the default setting for all rooms unless specified otherwise. Every studio must have a main location with the following customizable details: - Address - Parking Instructions ("Where to Park") - Access Instructions ("How to Find Us") ![[main-location.png]] ### Sub-Locations Sub-locations allow studios with multiple facilities to provide specific location details for rooms in different buildings or addresses. To create a sub-location click the 'Add new location' button. Each sub-location can be customised with: - Unique Name (e.g., "East Studio", "West Studio") - Address - Parking Instructions - Access Instructions ![[sub-location.png]] Most studios will only need one location. ### Location Assignment Each room can only be associated with one location at a time, ensuring clear communication with clients. When a room is created, it automatically uses the main location's details unless specifically assigned to a sub-location. This default behaviour means studios with a single location don't need to configure anything additional. For multi-facility studios, rooms can be assigned to their respective sub-locations, and any number of rooms can share the same sub-location. When bookings are made, the system automatically includes the relevant location details in confirmation emails, ensuring clients always receive the correct address and access information for their booking. To change a room's location, head to the room's edit page & find the 'Location & access' section. ### Room location and access Now once multiple locations have been setup, on each room edit page you'll have the option to change the location. If you don't set a location, it'll default to using the main location. ![[room-location.png]] ### Automatic refund time Jammed offers registered customers the option to cancel and be refunded for their booking within the customer 'my account' portal. This setting changes the time Jammed offers these refunds automatically to customers. You can choose to manually refund a booking inside this limit if you wish. You can also turn this feature off entirely by choosing 'Never refund automatically'.